Oh I am SO MAD!

I got this email:

Complaint ID#: 254463
Business Name: Sunnyvale Chevrolet

The Better Business Bureau has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.

The Better Business Bureau develops and maintains Reliability Reports on companies in our service area. This information is available to the public and is frequently used by potential customers. In the case of your complaint, the company's failure to promptly give attention to the matter will be reflected in the report we give to consumers about them.

If the company has contacted you in the interim, please notify the BBB immediately.


Sincerely,


Cathy Jasper
Consumer Services
BBB Complaint Department

Does anyone have any ideas what I should do next? I was thinking about maybe sending a letter to the local newspaper, but I don't want to get into any legal trouble.

What do you think?